Our live sales are a fun and exciting way to shop in an (almost) in person setting.  Every Thursday at 6pm EST, we show off hundreds of crystal specimens on camera, that you, and many others tuned into our live video can claim on the spot. 

Please read the rules below and if you have any questions about them during the live, all you have to do is ask!  Our rules and policies have been put in place so that our sales run smooth and are fair to everyone. Lives sales are not just for shopping, but also a chance to learn, converse, and make friends!  After years of live sales, we've had the pleasure of connecting with so many amazing people.

Follow us @arabellacrystals, and when we go live, a red ring and "LIVE" icon will show up around our profile photo.

1. Items are tagged with a price and a letter. To claim an item you must type "price AND letter". We also accept "Mine", "claim", "me", "dibs", etc. as long as it includes the price and letter.  Include emoji's as Instagram sometimes blocks comments.

2. The first person to correctly claim the item, as shown on OUR screen, gets the item. Due to different internet connections, your comments will always show up first on your own screen.

3. If you have claimed an item by typing "sold $X" you are expected to follow through with purchase. Abuse of our Live Sale policies by excessive put-backs or swaps may limit your ability to participate. Once a live has ended items cannot be put back, swapped, or canceled. Backing out of orders or not communicating with us when an invoice is due will likely lead to a ban from our Live Sales.

4. Invoices are posted on our website here every Friday. We expect payment, or a payment plan arrangement, by Monday Morning 10am EST.

5. Before you complete the checkout process you can add any items from the website to your cart at the same time.

6. When you're ready, complete the checkout process. If you require a payment plan, you must DM @arabellacrystals on Instagram immediately following the live so that we can coordinate the payment plan.  Rules on payment plans are below.

7. If you have any issues with your invoice please send us a DM via Instagram as this is the fastest way to reach a resolution.